# Discord Case Study: 100% marketing self-service.

*BRCG case study · CRM & Retention*

> Migrated from legacy CRM to Iterable with Hightouch CDP. Eliminated engineering dependencies and cut campaign launch time 85%.

## Headline result

**100%** — marketing self-service

## Full metrics

- **100%** — Self-service achieved
- **+85%** — Faster launches
- **40+** — Engagement increase
- **0** — Engineering dependencies

## About BRCG

Blue Ridge Consulting Group is a Charlottesville, Virginia growth-marketing agency. Certified partner of Braze, Klaviyo, Iterable, HubSpot, Customer.io, Attentive, and Postscript. Programs run for Discord, Twitch, Rhoback, Owner.com, Zero, BinkyBro, Glorious Gaming, Atmosfy, and others.

---

[Read the full case study](https://brcg.co/work/discord)  ·  [All BRCG case studies](https://brcg.co/work)

Source: Blue Ridge Consulting Group — https://brcg.co