Certified Klaviyo partner agency
Klaviyo, run like it earns its keep.
DTC retention operator. Flows, SMS, Reviews, and Catalog wired so email actually becomes the top revenue channel.
Flows, Segments, SMS + email as one program, Reviews, Catalog, Smart Sending, and the template pipeline that ships sends DTC brands actually buy from. We take over Klaviyo accounts that drifted, migrate brands off legacy ESPs, and operate the retention engine week over week. The Klaviyo agency for DTC teams that treat email like the top channel — not the afterthought.
What a Klaviyo partner agency actually does
Klaviyo capabilities.
Production-grade Klaviyo work, not theoretical knowledge. Each line below maps to programs we've shipped — across the platform's actual surface area, not the marketing site's.
Audit + takeover
Pick up where your last admin left off.
Full account audit — Flow review, deliverability check, Segment hygiene, Profile data quality, Sign-up Form review. Gap list sized by revenue, then we run it.
Data + integrations
Shopify, Catalog, and the warehouse wired in.
Shopify integration tuned, custom events instrumented, Hightouch or Segment piping warehouse traits into Profiles. Predictive Analytics fed real data, not the default install.
Channels
Email + SMS as one program.
Native Klaviyo SMS coordinated with email Flows — quiet hours, frequency caps, cross-channel cadence. One Profile, one consent surface, one cadence.
Flows + automation
Every Flow you should be running, actually running.
Welcome, browse abandonment, cart abandonment, post-purchase, replenishment, win-back, VIP, sunset, back-in-stock, price-drop. Built per-brand, A/B tested, maintained week over week.
Reviews + UGC
Klaviyo Reviews wired into the lifecycle.
Review collection Flows, on-site display widgets, photo + video UGC capture, review-triggered Segments. The Reviews product earning its line item, not sitting idle.
Catalog + recommendations
Catalog feeding personalized sends.
Shopify Catalog sync tuned, product feeds for non-Shopify stores, recommendation blocks in templates, dynamic content driven by browse + purchase history. The Catalog work that makes personalization actually personal.
Template systems
Template + content-block design pipelines.
Full design and dev pipeline. Reusable template sections, brand-locked design tokens, mobile-first layouts. Build it once, every Campaign and Flow uses it.
Migrations
From any tool.
Mailchimp, Attentive, Postscript, dotdigital, Omnisend, Drip, Listrak, in-house. Event history backfilled, Segments recreated, Flows rebuilt, deliverability preserved. Smart Sending and IP Pool configuration handled on the cutover.
Deliverability
Inbox placement, IP warming, sender reputation.
Set up new dedicated IP Pools or rehab a damaged reputation. Postmaster + Google + Microsoft monitoring, Smart Sending tuned, list hygiene rules, complaint-rate triage. Sends land where they're supposed to.
How we work
Phased delivery.
Each phase has a defined output. Nothing ships without one.
Audit + plan.
Full Klaviyo account review or net-new implementation plan. Flow inventory, Segment health, deliverability, Catalog and Sign-up Form review, template pipeline. Gap list sized by revenue.
Build + ship.
Flow builds, Campaign cadence, Sign-up Form refresh, Reviews wired in, template systems, content blocks. Channels launched in order of impact.
Data + Catalog.
Shopify integration tuned, custom events instrumented, Catalog configured, Predictive Analytics fed real warehouse data. Reporting built on real numbers.
Operate.
Ongoing Campaign ops, experimentation, optimization. We run your Klaviyo week over week — not a project handoff, an operating partner.
Recent Klaviyo work
It works on Klaviyo.
FAQ
Questions we hear.
Quick answers to what Klaviyo admins ask us before a kickoff. Want to dig in on something specific — book a call and we'll walk through your account.
Our Klaviyo's drifted. Can you take it over?
Yes — and most of our Klaviyo engagements start exactly that way. The first two weeks are a full account audit: Flow review, Smart Sending, Segment health, Profile data quality, Sign-up Form conversion, template hygiene. You get a gap list ranked by revenue impact and we're live by week three.
How fast can you ship a new Flow?
Standard lifecycle Flow lands in five to ten business days — copy, design, build, QA, deliverability check. Cross-channel Flows pulling Catalog data with Predictive Analytics triggers and SMS branches usually run two to three weeks. We work to your release cadence.
Are you handling Smart Sending, IP Pool, and deliverability?
Yes. Dedicated IP Pool setup, warming, Smart Sending tuned, Google Postmaster + Microsoft SNDS monitored, complaint-rate triage, list hygiene rules. Deliverability is part of running the account — never a side project.
We're migrating from another ESP. What's the timeline?
We've moved brands off Mailchimp, Attentive, Postscript, dotdigital, Omnisend, Drip, Listrak, and in-house systems onto Klaviyo. Event history backfilled, Segments recreated, Flows rebuilt, templates re-cut, deliverability preserved on cutover. SMS consent migrates cleanly when the source allows it.
Will you design the templates, or do we need a separate designer?
All in-house. Design, template build, content blocks, Catalog configuration, Reviews widgets, Sign-up Forms, QA. Strategy alone gets you a doc; we ship the Flow.
In their words
What the teams say.
The testing framework BRCG built changed how we think about email. Every element gets tested, every result gets documented. Our signup conversion tripled and email became our top revenue channel.
VP of Marketing
Rhoback
Rhoback
Not sure if Klaviyo is right for you?
Book a call. We'll tell you honestly — and back it with data from programs we've built on every platform we partner with.
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